What skills & experience you bring:

• Minimum 5-8 years of experience in account management, project management, or brand strategy, preferably in a branding or creative agency environment.
• Knowledge of deliverables, practices, and procedures in brand, design, marketing and advertising fields.
• Familiarity with production processes for large and small format print, merchandise, fabrication, photography, on-premise, video, etc. 
• Experience with social media and digital marketing strategies and campaigns.
• Familiarity  with website design and development projects.

What we need from you:

• Eloquent, articulate, compelling, engaging writing and presenting skills.
• Proficient management and team-building skills fostering a collaborative working environment.
• High Emotional IQ - proven ability to empathize, collaborate, promote communication, and inspire teamwork between multidisciplinary teams.
• Aptitude for strategy and marketing.
• Highest attention to detail across multiple projects with the ability to balance priorities.

What you’ll be doing:

Building Relationships - 

• Nurture existing client relationships, retaining and strengthening our client base.
• Identify opportunities for client growth that align with client interests, capabilities and budgets allowing for account expansion and growth.
• Provide recommendations and sell additional agency service to clients.
• Lead client presentations and pitches for new business opportunities.

Driving Curiosity- 

• Counsel clients on branding, marketing, and communications, offering insights and recommendations based on knowledge of industry trends.
• Facilitate work sessions leading detailed discussions to understand client objectives. 
• Analyze market research and collect information regarding consumer behavior. 
• Oversee the development of strategic positioning and internal brand messaging.
• Present strategy and positioning recommendations to clients. 

Championing Creativity - 

• Collaborate in crafting creative briefs, defining guidelines for the creative team to execute client assignments.
• Guide teams with strategic thought leadership inspiring  work that is innovative and impactful.

Motivating Team Members - 

• Embrace and strengthen agency culture.
• Work closely with internal teams to ensure alignment on project goals and timelines.
• Mentor and support Account Team members providing guidance.

Improving Processes -

• Track and review hours against SOW for burn and monthly reporting, ensuring profitable, quality service. 
• Work with the Account Team to slate and manage client assignments. 
• Consistently communicate the progress of client initiatives to internal and external stakeholders. 
• Identify opportunities to improve processes for the overall account team working to implement and document improvements.